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FAQ:
How
much does creating a custom charm cost?
Ellie Lance Creations requires a
$300 deposit be paid before we get our artists involved.
The cost of creating a custom charm varies depending upon the
complexity and size of the design. Another factor is
whether or not the person/organization already has a logo.
Costs increase when our artists must "start from
scratch". The AVERAGE
cost for art, set up and mold fees range from $300
- $500. That
deposit will be applied to the initial fees. The art, set up and
mold fees are a “one time” charge and are never paid again
as long as the same charm is reordered.
After
the initial fees, how much does a finished charm cost? The price of a charm depends upon its gram weight. We
can usually give an estimate, but until the charm is cast for
the first time we don't know the exact price. Most are
usually between $6
and $10 depending upon the price of silver at the time of
casting.
How
soon can I get a custom charm made?
You need to allow at least 6-8 weeks
from the time you pay the $300 deposit until you have a sample
to view. Sometimes things can go faster, but it is
safer not to push the deadline! The more lead time the
better!
Do
I get to approve the design before a sample is made? Yes, we will fax or email a copy of the artist's drawing before we
have a mold made and actually cast a sample.
Will
I get to see a sample of the charm before I have to place the
minimum order?
Yes, we will send a sample for you to preview.
Is
there a minimum order?
Yes, the minimum order requirement is usually 100
pieces for the first order. To reorder, you can usually
order as few as 50.
How
long does it take to receive re-ordered charms? Please allow 3-4 weeks for re-ordered charms.
So I
have a custom charm made, will I have to pay the art/setup/mold
fees again to have a pewter key fob and/or zipper pull made
also? Unfortunately, yes,
because the process for making a silver charm and a pewter key
fob is different; however, sometimes we can offer a discount if
you do both at the same time.
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